Understanding ISO 9001
Understanding Section 4.1
Understanding the organization and its context ISO Requirements vs. Internal Requirements Sections 4.1, 4.2 and 6.1 are often called the Strategic Planning Sections. However, you could also call these sections the “Internal Requirements Sections”. We often speak of “ISO” requirements, but not often do we speak of “internal requirements.” Remember that ISO 9001 provides a…
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Understanding the needs and expectations of interested parties This is an educational article on Section 4.2 of ISO 9001. Section 4.2 is the second section of what I call “the Strategic Planning sections,” which also includes sections 4.1 and 6.1. This article covers only section 4.2 – “Understanding the needs and expectations of interested parties.”…
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